Important Notice

If you are submitting any image, video, payment screenshot, or proof link through Google Drive, please ensure that the file access is set to Anyone with the link can view.

If the link requires access approval or is not viewable, your request may be declined without further follow up, as our team may not be able to manually request access for individual files.

Please verify your file settings before proceeding.

How can we help you?

Please select the issue that best matches your concern. Most requests are handled instantly here, and only valid escalation cases are submitted to our team.

Order Status

Check if your order is still within the delivery timeline.

Return Request

For eligible non customized products within 48 hours.

Size Exchange

For size exchange requests within the eligible window.

Wrong Product Received

Report if Armadio sent the wrong product or wrong size.

Damaged Product Received

For damage noticed before wash and within 48 hours.

Missing Item In Package

Requires uninterrupted unboxing video for verification.

Refund Status

Check refund timeline and COD refund requirements.

Cancel Or Change Order

Allowed only before dispatch.

Payment Issue

Submit payment screenshot and transaction details.

Custom Order

For Armadio Lab and customization related help.

Self Shipped Return

Submit courier partner and tracking ID for tracking.

Support Request

Reverse pickup payment required

Payment will be verified manually at our backend. Once verified, your pickup request will automatically move forward. No follow up is required from your end. In case of any pickup issue, our team will reach out to you.