Terms and Conditions
There are some basic terms and conditions that you need to be aware of while making a purchase on Armadio India.
Privacy Policy
Thank you for visiting our website. This privacy policy explains how personal information collected on this website is used. By using this website, you agree to the practices described in this policy.
We collect personally identifiable information such as names, addresses, contact details and order related information only when voluntarily submitted by customers. This information is used solely to process orders, provide customer support and improve your shopping experience.
Our website may use cookies and tracking technology to enhance user experience, understand website traffic and improve functionality.
We may share information with legal authorities or fraud prevention agencies only when required by law or when necessary to prevent fraudulent transactions.
Your personal information remains secure and is only accessible to authorized employees, agents and contractors involved in fulfilling your requests.
For any privacy related concerns or general assistance, please visit our Contact Us page.
Delivery Policy
We usually take 2 to 12 working days for delivery from the date your order is placed. This timeline applies to pre made products only.
For bulk or customized orders, delivery timelines typically range between 8 to 15 working days.
Delivery timelines may vary depending on your location and courier serviceability.
We work with reliable logistics partners across India.
For real time shipment updates, please visit our Track Your Order page.
For any further assistance, please visit our Contact Us page.
Returns and Replacements
At Armadio India, we take pride in delivering premium products tailored to your needs. Since many of our products are made to order, we maintain a strict yet fair return and replacement policy.
Replacement is only applicable in the following cases:
• Defective or damaged product
• Wrong product delivered
• Manufacturing defects
Replacement requests must be raised within 48 hours of receiving the product.
Customers must share clear images or videos of the issue through our Contact Us page or via the WhatsApp support option available on our website.
Once verified, we will provide a replacement or an appropriate resolution.
Return shipping charges of ₹200/300 may apply where applicable.
Return Policy
Customized products are non returnable unless the product received is defective or incorrect.
For non customized products, return requests can be raised within 48 hours of delivery provided the product is unused, unwashed and in original packaging.
Approved refunds, wherever applicable, are processed within 5 to 7 business days after product inspection.
Size Exchange Policy
If you ordered the wrong size, we offer size exchanges for eligible non customized products. A ₹200/300 logistics charge may apply for return pickup and reshipping.
Cancellation Policy
If you receive a defective product, please report the issue within 48 hours of delivery.
Share supporting images or videos through our Contact Us page or via the WhatsApp support option available on our website.
Our team will review your request and respond with further instructions.
If the product qualifies for replacement but is unavailable, store credit or refund may be offered depending on the case.
For order tracking updates, please use our Track Your Order page.
For all other concerns, please visit our Contact Us page or use the WhatsApp support option available on our website.